Please read these terms carefully before using our platform to create, deploy, and integrate AI agents. By using our services, you agree to these legally binding terms.
These Terms of Service ("Terms") govern your access to and use of the services, websites, and applications offered by NaturaLink.ai ("Company," "we," "us," or "our").
Our platform enables users to create, deploy, and monetize AI agents using natural language, with integrations to various third-party applications and services, as well as the ability to create complex workflows including conditional logic and loops.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the services.
Important: Using our platform to create AI agents and workflows that integrate with your applications creates a legally binding agreement. Please read these Terms carefully.
Response Time: We strive to respond to all inquiries within 1-2 business days. For urgent matters, please call our customer support line.
To ensure clarity throughout these Terms, the following definitions apply:
Refers to our websites, applications, services, tools, and other features that enable the creation, deployment, and management of AI agents and workflows.
Refers to an automated software entity created using our platform that can perform tasks, process natural language inputs, and interact with third-party systems based on user configurations.
Refers to a sequence of operations configured by users that may include conditional logic, loops, and integration with multiple systems to accomplish specific tasks.
Refers to any individual or entity that accesses or uses our platform.
Refers to all information, data, text, code, configurations, prompts, and other materials that you submit, upload, or otherwise provide to or through the platform.
Refers to applications, websites, and services provided by third parties that may be integrated with our platform.
Refers to Application Programming Interface, a set of protocols and tools that allows different software applications to communicate with each other.
Refers to the paid access to our platform according to the subscription tier selected by you.
These definitions may be used in singular or plural form throughout these Terms, and will retain the same meaning regardless of their form.
To use certain features of our platform, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for:
We offer different types of accounts, including individual and team accounts. If you create a team account, you represent that you have the authority to create the team and add members, and you agree to ensure that all team members comply with these Terms.
You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms.
If you are creating an account on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to:
Important: We strongly recommend using strong, unique passwords and enabling two-factor authentication to protect your account.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our platform for your internal business or personal purposes.
You agree not to:
You agree to use our platform ethically, including:
Your account may be subject to usage limits, including:
These limits vary based on your subscription tier. We may throttle or temporarily suspend service if you exceed applicable limits.
Note: Our platform is designed for building legitimate business and personal automation solutions. Any attempts to use our platform to circumvent security measures or engage in deceptive practices will result in immediate account termination.
Our platform allows you to integrate with third-party services to enhance your AI agents and workflows. These integrations may require you to provide authentication credentials or API keys to establish connections.
By using third-party integrations, you acknowledge and agree that:
When using integrations, you are responsible for:
You agree to:
When data is processed through integrations:
Caution: We strongly recommend testing workflows thoroughly in a development environment before deploying integrations to production systems. Improper configuration of workflows could result in unintended data processing or system behavior.
You retain ownership of all User Content that you submit, upload, or otherwise provide to the platform, including AI agent configurations, workflow designs, prompts, and data sets.
By providing User Content to our platform, you grant us a worldwide, non-exclusive, royalty-free, fully-paid, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, and distribute such User Content in connection with:
You agree not to create, upload, or distribute User Content that:
We reserve the right, but not the obligation, to:
If our platform allows you to share or monetize your AI agents or workflows:
Best Practice: When creating AI agents that will interact with end users, we recommend implementing appropriate disclosure mechanisms so users understand they are interacting with an automated system.
The platform, including all of its components, features, and functionality, is owned by us or our licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
These Terms do not grant you any right, title, or interest in or to the platform or its content other than as expressly set forth in these Terms. You may not copy, modify, distribute, sell, or lease any part of our platform without our express written permission.
The following elements remain our exclusive property:
With respect to content generated by AI agents created on our platform:
If you provide us with any feedback, suggestions, improvements, or feature requests related to the platform:
We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on our platform infringes your copyright, please notify our designated copyright agent with:
Note: Creating AI agents based on copyrighted materials may raise copyright concerns. We recommend ensuring you have appropriate rights to any materials used to train or configure AI agents.
THE PLATFORM AND ALL CONTENT AND SERVICES PROVIDED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT MAKE ANY WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE PLATFORM'S CONTENT OR SERVICES.
We specifically disclaim any warranties regarding:
You acknowledge that AI technology has inherent limitations and that outputs should be reviewed by humans before being relied upon for important decisions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE PLATFORM.
OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR (B) $100 USD.
We are not liable for any actions taken by:
You agree to indemnify, defend, and hold us and our affiliates, officers, directors, employees, agents, and licensors harmless from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:
Important: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.
You may terminate your account at any time by following the termination procedures in your account settings or by contacting our support team. Termination will be effective at the end of your current billing cycle.
Upon termination by you:
We may terminate or suspend your account and access to the platform at any time, for any or no reason, without notice or liability to you. Causes for termination may include, but are not limited to:
Upon termination or suspension for any reason:
Before terminating your account:
After termination, we may retain certain information as required by law or for legitimate business purposes, such as financial records related to your subscription.
All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Best Practice: We recommend maintaining regular backups of your AI agent configurations and workflow designs outside of our platform to ensure business continuity in case of account termination.
We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by:
For material changes to these Terms, we will make reasonable efforts to provide at least 30 days' notice before the changes take effect, unless changes are required by law or necessary for security reasons.
Your continued use of the platform after the effective date of the revised Terms constitutes your acceptance of and agreement to be bound by the updated Terms. If you do not agree to the updated Terms, you must stop using the platform and terminate your account.
We may, at any time and without notice or liability:
We will try to provide reasonable notice for significant changes that may impact your use of the platform, but you acknowledge that we may make changes without notice as necessary.
If we discontinue or substantially change a feature of the platform that is critical to your use case:
However, we are under no obligation to maintain any specific feature or functionality of the platform.
Recommendation: We recommend periodically reviewing these Terms to stay informed about any changes that may affect your use of the platform.
These Terms and your use of the platform shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without giving effect to any principles of conflicts of law.
Any dispute arising out of or relating to these Terms or the platform shall be resolved as follows:
The place of arbitration shall be [Your City, State/Province]. The language of the arbitration shall be English. The arbitrator's award shall be final and binding and may be entered in any court having jurisdiction.
ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR WE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
NO ARBITRATION OR PROCEEDING WILL BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ALL AFFECTED ARBITRATIONS OR PROCEEDINGS.
Notwithstanding the foregoing, we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the platform or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Note: If you are a consumer in the European Union, you may have additional rights under applicable consumer protection laws, and nothing in these Terms is intended to limit those rights.
If you have any questions about these Terms, our practices, or your experience with the platform, please contact us using one of the following methods:
support@naturalink.ai
We offer various subscription plans that provide different levels of access and capabilities. The features, limitations, and pricing for each plan are described on our website and may be updated from time to time.
By subscribing to a paid plan, you agree to:
For subscription plans, we will automatically bill your payment method on a recurring basis (monthly or annually) until you cancel your subscription.
Certain platform features may incur usage-based charges, such as:
Usage-based charges will be billed according to your actual usage at the rates specified in our pricing documentation.
We may offer free trials or promotional subscriptions, which:
You may change or cancel your subscription at any time through your account settings or by contacting our support team.
We reserve the right to change our prices at any time. If we change the price of your subscription, we will provide notice at least 30 days before the change takes effect. Continued use of the platform after a price change takes effect constitutes your acceptance of the new price.
All purchases are final and non-refundable, except as required by applicable law or as expressly stated in these Terms. If you believe you've been charged in error, please contact our support team.
Recommendation: We suggest setting up usage alerts in your account settings to monitor your consumption of usage-based services and avoid unexpected charges.